Applications reviewed individually · 90 days maximum + 7-day existing-conversation wind-down · How VIOBE works →

Contact VIOBE

A direct
line.

Choose the subject that best fits your question. A member of the appropriate VIOBE team will review your message.

Membership

Applications, city availability and membership access.

Billing

Subscriptions, payment status and billing questions.

Safety

Urgent member-safety concerns, conduct reports, and child-safety reports. Use in-app Report and Block User when the concern involves a member, or email care@viobe.app without attaching illegal material.

Privacy

Personal data, account rights and deletion requests.

Members

For faster account help, include the phone number linked to VIOBE in your message.

VIOBE is not an emergency service. If anyone is in immediate danger, contact local emergency services first.

Send a message

We usually reply within two business days.

Please do not include payment card details or government ID numbers.