Dating with clear terms.

1. Acceptance and incorporated policies

By applying, creating an account, buying a membership, or using VIOBE, you agree to these Terms, our Privacy Policy, Community Standards, and safety rules. These documents are incorporated into this agreement. If you do not agree, do not use VIOBE.

You confirm acceptance electronically when you verify your phone number. We record the accepted policy versions and time. You may not use VIOBE on behalf of another person or transfer your account.

2. Eligibility

You may use VIOBE only if you:

• are at least 21 years old and legally able to enter a binding contract;
• are seeking lawful, consensual adult connections;
• are not prohibited by law or a prior VIOBE suspension or removal from using the service;
• provide accurate, current, and complete information and maintain one personal account; and
• complete identity, safety, payment, or eligibility checks we reasonably require.

We may refuse, pause, decline, or end an application or membership where permitted by law. Application review, identity verification, or payment does not create a right to acceptance or continued access.

3. Your account and responsibility

You are responsible for your account, device, OTPs, content, decisions, communications, meetings, and conduct on and off VIOBE. Do not share access or permit another person to operate your account. Tell us immediately if you suspect unauthorized use.

You must keep profile details and photos truthful, current, and yours to use. Impersonation, materially misleading information, concealed commercial activity, manipulated identity media, duplicate accounts, or attempts to evade enforcement are prohibited.

4. What VIOBE provides - and does not promise

VIOBE is a curated introduction and communication service. We may use member information, preferences, activity, software, and human judgment to propose introductions. We do not promise a minimum number of suitable or accepted introductions where the available pool, safety rules, preferences, focus mode, account state, or other legitimate constraints prevent them.

You must use independent judgment, respect consent and boundaries, and follow the Safety Center. VIOBE is not an emergency service, law-enforcement agency, background-check service, therapist, or guarantor of another person.

5. Membership, billing, renewal, and taxes

• Prices, included features, introduction limits, billing interval, taxes, and renewal terms shown at checkout form part of your purchase.
• Subscriptions may renew automatically until cancelled through the payment provider or app store shown at checkout. Deleting the VIOBE account does not by itself cancel store renewal.
• You authorize the applicable provider to charge the displayed price, taxes, and permitted adjustments. We may change future pricing or plan features with notice required by law or store rules.
• Payments are generally non-refundable once the paid period begins, except where required by law, required by the relevant app store, expressly stated at purchase, or approved by us in writing.
• A failed, reversed, disputed, fraudulent, or expired payment may pause or end access. You remain responsible for legitimate charges and taxes.

Payment never purchases immunity from safety enforcement. Suspension or removal for a breach does not create a refund right except where mandatory law or the applicable store requires one.

6. Conduct and zero-tolerance safety rules

You must follow the Community Standards. You may not harass, threaten, stalk, coerce, exploit, discriminate against, defraud, impersonate, expose, or endanger another person; share non-consensual sexual content; solicit illegal activity; engage in hate or sexual violence; contact minors; or use VIOBE for trafficking, prostitution, commercial sexual services, financial solicitation, or other prohibited conduct.

Consent must be voluntary, informed, specific, ongoing, and reversible. A match, message, date, prior intimacy, or payment is never consent. Stop contact when asked. Do not record, screenshot, publish, identify, or distribute another member's private information or content without lawful permission.

7. Enforcement, immediate removal, and investigations

We may investigate suspected breaches using account information, reports, relevant content, logs, provider information, and information lawfully supplied by others. We may preserve evidence and cooperate with authorities or emergency services where legally required or reasonably necessary to address credible harm.

For less severe conduct, we may warn, remove content, limit communication, require verification, pause curation, or impose other proportionate measures. We may prevent a removed person from returning. Where appropriate and lawful, a member may request review by emailing care@viobe.app. We need not disclose information that would compromise another person's privacy, safety, an investigation, security controls, or legal obligations.

8. Your content and permissions

You retain ownership of content you lawfully own. You grant VIOBE a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, format, display, transmit, moderate, and otherwise process your content only as reasonably necessary to operate, secure, improve, and enforce the service, comply with law, and exercise rights under this agreement. This licence ends when the content is deleted from active systems, subject to backups, legal retention, safety evidence, and content already shared with others.

You represent that you have all rights and permissions needed for anything you upload or send and that it does not violate law, confidentiality, privacy, publicity, intellectual-property rights, or these Terms. Do not upload another person's identity document, intimate content, or private information.

9. Messages, calls, and notifications

Communication features are for the intended matched member or VIOBE support role only. Do not spam, automate, scrape, ring-bomb, evade communication controls, or continue unwanted contact. Calls and messages may pass through third-party communications infrastructure. Unless all participants lawfully consent, you may not record or redistribute calls.

Service communications may include OTPs, payment and application notices, introductions, safety alerts, and account messages. Device and app settings control optional push alerts, but essential legal, safety, billing, or account notices may still be delivered by available channels.

10. Meetings and off-platform conduct

You decide whether, when, and where to meet or move a conversation off VIOBE. You are responsible for reasonable precautions, transport, boundaries, financial decisions, and compliance with law. VIOBE is not a party to arrangements, promises, gifts, transfers, travel, accommodation, or transactions between members.

Conduct connected to a VIOBE introduction may be enforced even if it occurs off-platform. If there is immediate danger, contact local emergency services first, then report to VIOBE when safe.

11. Third-party services

VIOBE relies on app stores, payment processors, communications, maps, media, hosting, and other third-party services. Their terms and privacy notices may also apply. We are not responsible for an independent third party's acts, content, availability, or terms, except to the extent responsibility cannot lawfully be excluded.

12. VIOBE rights and acceptable use

VIOBE's software, designs, brand, trademarks, curation methods, text, and service content are owned by or licensed to VIOBE. We grant you a limited, revocable, non-transferable, non-sublicensable licence to use the app for personal, lawful purposes during an authorized account.

You may not reverse engineer, copy, sell, sublicense, probe, disrupt, overload, bypass access controls, introduce malware, extract data, train models from private service content, create competing datasets, or use bots or unauthorized clients, except where a restriction is prohibited by law.

13. Suspension, termination, cancellation, and deletion

You may stop using VIOBE, cancel renewal through the relevant provider, and request account deletion in the app. We may suspend or terminate access for breach, risk, inactivity, non-payment, discontinuation, legal requirement, or where continued service is not reasonably possible.

Provisions that by nature should survive will survive, including accrued payment obligations, licences needed for retained records, safety and enforcement rights, disclaimers, liability limits, indemnities, dispute provisions, and intellectual-property protections.

14. Disclaimers

To the fullest extent permitted by law, VIOBE is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, accuracy, availability, and any warranty arising from course of dealing. We do not warrant that every member is truthful or safe or that moderation will identify every breach before harm occurs.

Nothing in these Terms excludes guarantees, remedies, or liability that cannot legally be excluded, including applicable consumer-protection rights.

15. Limitation of liability

To the fullest extent permitted by law, VIOBE and its directors, officers, employees, contractors, affiliates, and providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss; loss of opportunity, goodwill, data, profits, or relationships; or acts and omissions of members or third parties.

To the fullest extent permitted by law, VIOBE's aggregate liability arising from the service or these Terms will not exceed the greater of the amount you paid directly for VIOBE during the 12 months before the event giving rise to the claim or the minimum amount required by applicable law. This limit does not apply where liability cannot lawfully be limited, including where applicable for fraud, wilful misconduct, death, or personal injury caused by legally actionable negligence.

16. Your responsibility to VIOBE

To the extent permitted by law, you will defend, indemnify, and hold harmless VIOBE and its personnel from third-party claims, losses, liabilities, and reasonable costs arising from your unlawful content, breach of these Terms, misuse of the service, infringement of another person's rights, or conduct toward another person. This does not require you to indemnify VIOBE for VIOBE's own unlawful conduct.

17. Apple and Google terms

If you downloaded VIOBE through Apple or Google, the applicable store terms also apply. The store provider is not responsible for providing the VIOBE service, support, or handling claims except as its rules or law require. For iOS use, Apple and its subsidiaries are intended third-party beneficiaries of these Terms and may enforce the iOS-related provisions against you.

18. Disputes and legal rights

Before filing a non-urgent claim, contact care@viobe.app with a description and requested resolution so the parties can attempt good-faith resolution. This does not prevent either party from seeking urgent protective relief, reporting crime or danger, or using a regulator, consumer forum, or court where such rights cannot be waived.

If any provision is unenforceable, it will be enforced to the maximum lawful extent and the remainder will continue. Our failure to enforce once is not a waiver. You may not assign this agreement without written consent; VIOBE may assign it as part of a business transfer or reorganization, subject to law.

19. Changes and contact

We may update these Terms. Material changes will be notified as required, and we may require renewed acceptance before further use. Changes do not retroactively remove rights that have already accrued under mandatory law.